> For the complete documentation index, see [llms.txt](https://docs.chatcaptain.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chatcaptain.com/bot-verwalten/bot-builder/block/gesprach-ubertragen.md).

# Gespräch übertragen

**Gespräch übertragen** kann verwendet werden, um ein Telefongespräch an eine andere Rufnummer weiterzuleiten. Nach erfolgreicher Weiterleitung übergibt der Bot das Gespräch an die hinterlegte Rufnummer (beispielsweise an einen Agenten).

**1. Klicke in das Eingabefeld und gebe dort eine Rufnummer im internationalen Format.**

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2023-07-08/40c6723a-6e06-47ab-bcb8-d8e8950df88f/ascreenshot.jpeg?tl_px=451,436\&br_px=1944,1276\&force_format=png\&width=560\&wat_scale=50\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=262,139)

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2023-07-08/b4b08d0d-b824-4ef0-89e8-43e5e83b2d61/ascreenshot.jpeg?tl_px=461,344\&br_px=1954,1184\&force_format=png\&width=560\&wat_scale=50\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=262,139)

### Kompatibilität

Das Element **Gespräch übertragen** ist mit allen Telefon-Kanälen kompatibel. Bei Verwendung mit anderen Kanälen (z. B. eines Chat-Kanals), wird dieses Element in der Ausgabe ignoriert.


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